Overtime as with most household appliances, all Water Softeners gradually become less efficient and eventually wear out making them uneconomical to keep repairing.
Your Water Softener is in constant use at your property so its lifespan will depend on many factors, including your household water consumption, the water hardness in your local area, how big your Water softeners capacity is and finally how regularly it has been serviced throughout its life.
Typically, an average lifespan is 10 to 12 years, some older units may well be timeclock units making them less efficient with their salt and water usage so its worth considering that a new unit will probably save you money in the long run.
Please feel free talk to our Service Department who will be happy to discuss a Softener swap over rate* with you in more detail.
*the swap over rate will be based on using the existing inlet/outlet/bypass taps in your property.